Restaurant POS Systems in Greater Boston
A system that survives a Friday night rush. Menus built before install, handhelds that actually speed up turns, and a local tech who answers when the kitchen printer dies at 7pm.
Quote restaurants hardware
Free hardware list and rate. $0 due today.
Or call (617) 958-8599 — a local tech answers.
What restaurants tell us is broken
These are the complaints we hear most from restaurants across Greater Boston. If two or three sound familiar, the system is working against you.
Checks that won't split cleanly
A four-way split at a six-top shouldn't take three minutes and a manager override. Seat-level ordering and item-level splits need to be two taps, not a workaround.
Orders dying between the floor and the line
Handwritten tickets and a printer that drops orders cost you food, time and tables. Orders should fire to the right station the moment the server commits them.
86'ing an item on one terminal only
When you run out of the special, it has to disappear everywhere at once — every terminal, every handheld, and your online ordering channel.
Tip handling that creates payroll arguments
Pooled tips, tip-outs to bussers and bar, and adjustments after close all need an audit trail your staff trusts and your bookkeeper can reconcile.
Going down when the internet does
A cable outage during dinner service should not end dinner service. Offline mode has to keep taking cards and queue them for settlement.
Menu changes you have to call someone to make
Seasonal menus, price changes and new specials are a weekly reality. You should be able to make them yourself in minutes.
Third-party delivery orders arriving on a separate tablet
Tablet farms create missed orders and double entry. Delivery tickets belong in the same queue as everything else.
What we configure for restaurants
Every item below gets set up and tested before we hand the system over — not left as a feature you'll discover in the settings menu six months from now.
- Seat-level and coursed ordering
- Split, merge and transfer checks mid-service
- Fire-to-kitchen printing or KDS routing by station
- 86 items instantly across every terminal and handheld
- Tableside ordering and pay-at-table
- Tip pooling, tip-outs and post-close adjustments
- Offline mode that keeps accepting cards
- Shift reports, labor tracking and void/comp audit trails
- Online ordering and third-party delivery integration
- Loyalty, house accounts and gift cards
- Menu and price edits you control yourself
- Reservation and waitlist integrations
Why local support matters here specifically
Restaurants are the clearest case for local support. A software-only vendor can walk you through a settings menu over chat, but nobody is going to re-route your kitchen printer over chat at 7:15 on a Friday with a full dining room. The value of a local tech is not the phone call — it's the truck.
Call (617) 958-8599 and a local tech picks up. Most issues get resolved the same day, on-site — across Boston, Cambridge, Somerville, Brookline, Quincy, Newton and out through the surrounding counties.
Hardware we spec for restaurants
Specified per business, not sold as a bundle. We'll tell you what to skip.
What install week actually looks like
We build your menu before the hardware ships
Every item, modifier, size, course and price — entered and checked against your current menu, so you are not typing 180 items on install day.
We stage and test on your counter
Printers routed, handhelds paired, card reader tested on live cards, offline mode verified by pulling the cable.
We train your staff on your floor
Servers, bartenders and managers each get the five things they'll do a hundred times a shift — on your terminals, with your menu.
We're there for your first busy service
A local tech on call for the first weekend, because that's when you find the things a Tuesday install can't surface.
Restaurants: questions we get asked
Can we keep taking cards if our internet goes down mid-service?
Yes. We configure offline mode and test it before we leave by physically disconnecting your internet. Cards are captured and queued, then settled automatically when the connection returns. We also walk your managers through what the screen looks like in offline mode so nobody panics at 7pm.
How long does it take to get a restaurant POS installed?
Most restaurants are live within about two weeks of approving the quote. The bulk of that is menu building and hardware delivery, both of which we handle. If you are opening on a fixed date, tell us the date and we will work backward from it.
Do you build our menu, or do we?
We build it. Send us your current menu — a PDF, a photo, a spreadsheet, whatever you have — and we enter the items, modifiers, sizes and prices, then review it with you before install. Afterward you can edit it yourself, and we will show you how.
Can servers take payment at the table?
Yes, with handhelds. For most full-service restaurants this is the single biggest improvement to table turns, because the server never walks a card to a station and back. We will tell you honestly whether your floor plan and ticket volume justify the extra devices.
Will this work with our online ordering and delivery apps?
In most cases, yes — delivery and online orders can route into the same ticket queue instead of a separate tablet. Which integrations are available depends on the platform you choose, so we confirm the specific ones you need before you buy anything.
What happens when something breaks on a Saturday night?
You call (617) 958-8599 and a local tech picks up. Most issues get resolved the same day, on-site. We are not a call center that opens a ticket and emails you Monday.
Can we handle tip pooling and tip-outs in the system?
Yes. We configure your tip structure during setup — pooled, individual, or pooled with tip-outs to bar and support staff — so the numbers that reach payroll match what your staff expects.
Get a quote for your restaurant
A hardware list sized to your operation plus a processing rate to compare. Free, $0 due today, and a local tech answers when you call.
Restaurant POS Systems across Greater Boston
We sell, install and support restaurant pos systems in every community below. Pick your town for local details, or call (617) 958-8599 and ask for a local rep.
Suffolk County
Middlesex County
Norfolk County
Essex County
Plymouth County
Worcester County
Also serving: Winthrop, Belmont, Lexington, Melrose, Stoneham, Wakefield, Winchester, Reading, Wilmington, Billerica, Bedford, Natick, Weston, Wayland, Sudbury, Concord, Chelmsford, Tewksbury, Milton, Westwood, Canton, Randolph, Holbrook, Walpole, Sharon, Saugus, Swampscott, Marblehead, Nahant, Lynnfield, Danvers, Beverly, Hingham, Hull, Abington, Rockland, Whitman, Hanover, Bridgewater, Kingston, Duxbury, Marshfield, Shrewsbury, Westborough, Northborough, Grafton, Auburn and surrounding communities throughout the six-county Greater Boston area. Don't see your town? Call (617) 958-8599 — if we cover it, we'll tell you; if we don't, we'll say so.