Salon, Spa & Barbershop POS Systems in Greater Boston
Booking, checkout, tips and commission in one place. Appointments and checkout that talk to each other, tips split correctly across your chairs, and retail product sales that don't get forgotten.
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What salons and spas tell us is broken
These are the complaints we hear most from salons and spas across Greater Boston. If two or three sound familiar, the system is working against you.
Booking in one system and checkout in another
Double entry at the front desk is where no-show tracking and client history go to die. The appointment and the sale should be one record.
Commission and booth rent calculated by hand
Service commission, product commission, booth rent, tiered splits — doing this in a spreadsheet every two weeks is hours you don't have and errors you can't afford.
Tips split wrong across staff
Shampoo assistants, shared services and multi-provider visits make tip distribution genuinely complicated. Your staff notices immediately when it's wrong.
No-shows and last-minute cancellations
A card on file with a clear cancellation policy changes behavior. Without one, your empty chair is your problem alone.
Retail sitting on the shelf untracked
Product is high-margin and mostly ignored. If it isn't in the checkout flow with stock counts, it doesn't sell and it doesn't get reordered.
Client history nobody can find
Formula notes, color records, allergies and preferences belong attached to the client, visible at checkout and at the chair.
Packages and memberships tracked on paper
Prepaid series, memberships and gift certificates need balances that decrement automatically, not a card in a box.
What we configure for salons and spas
Every item below gets set up and tested before we hand the system over — not left as a feature you'll discover in the settings menu six months from now.
- Integrated appointment booking and checkout
- Online self-booking with deposits or cards on file
- Automated appointment reminders by text
- Service and product commission by staff member
- Booth rent and tiered commission structures
- Tip splitting across multiple providers
- Client records with formula and service history
- Prepaid packages, memberships and series tracking
- Gift certificates and loyalty programs
- Retail product inventory with reorder points
- No-show and late-cancellation fee handling
- Per-staff performance and rebooking reporting
Why local support matters here specifically
Salons live and die by the front desk, and the front desk is usually learning the system while a client waits. That makes training and reachable support disproportionately valuable — and it is why we train the desk and the floor as two separate sessions rather than one rushed walkthrough.
Call (617) 958-8599 and a local tech picks up. Most issues get resolved the same day, on-site — across Boston, Cambridge, Somerville, Brookline, Quincy, Newton and out through the surrounding counties.
Hardware we spec for salons and spas
Specified per business, not sold as a bundle. We'll tell you what to skip.
Setting up a salon without losing your book
We migrate your client list and your book
Clients, contact details, service history and upcoming appointments. Losing a book in a POS switch is the nightmare scenario and it is avoidable.
We build your service menu and your pay structure
Services, durations, add-ons, and the commission or booth-rent structure for each person on your floor.
We set up online booking and your cancellation policy
Including cards on file and no-show fees if you want them, with the policy language shown at booking.
We train the desk and the floor separately
The desk learns checkout, retail and reporting. Stylists learn their book, their numbers and adding services. Different jobs, different training.
Salons & spas: questions we get asked
Can you move our client list and existing appointments over?
Yes, and this is the part we take most seriously in a salon migration. Clients, contact information, service history and future bookings come across wherever your current system can export them. We confirm exactly what will transfer before you commit, because losing a book mid-switch is the one mistake you cannot recover from gracefully.
Does it handle commission and booth rent?
Yes — service commission, product commission, tiered structures and booth rent, configured per staff member. We set this up with you during install and verify it against a real pay period before you rely on it.
How do tips get split when two people work on one client?
We configure tip distribution during setup, including splits across providers and tip-outs to assistants. We will run test transactions with you so you can see the numbers land where your staff expects them to.
Can clients book online themselves?
Yes. Online booking with optional deposits or a card on file, plus automated text reminders. If no-shows are costing you real money, we will set up the cancellation policy and fee handling at the same time — the card on file is what makes the policy actually work.
Will it track our retail products?
Yes, with stock counts, reorder points and per-staff product commission. Retail is the most commonly neglected profit center in a salon, mostly because it isn't in the checkout flow. We put it there.
Can we sell packages, memberships and gift certificates?
Yes. Prepaid service series, memberships and gift certificates all carry balances that decrement automatically at checkout, so nobody is tracking remaining sessions on an index card.
Our stylists are independent contractors. Does that change anything?
It changes how we configure pay structures, reporting and sometimes who holds the merchant account. Tell us how your floor is set up — booth rent, commission, or a mix — and we will configure around it rather than forcing your business into one model.
Get a quote for your salon or spa
A hardware list sized to your operation plus a processing rate to compare. Free, $0 due today, and a local tech answers when you call.
Salon, Spa & Barbershop POS Systems across Greater Boston
We sell, install and support salon, spa & barbershop pos systems in every community below. Pick your town for local details, or call (617) 958-8599 and ask for a local rep.
Suffolk County
Middlesex County
Norfolk County
Essex County
Plymouth County
Worcester County
Also serving: Winthrop, Belmont, Lexington, Melrose, Stoneham, Wakefield, Winchester, Reading, Wilmington, Billerica, Bedford, Natick, Weston, Wayland, Sudbury, Concord, Chelmsford, Tewksbury, Milton, Westwood, Canton, Randolph, Holbrook, Walpole, Sharon, Saugus, Swampscott, Marblehead, Nahant, Lynnfield, Danvers, Beverly, Hingham, Hull, Abington, Rockland, Whitman, Hanover, Bridgewater, Kingston, Duxbury, Marshfield, Shrewsbury, Westborough, Northborough, Grafton, Auburn and surrounding communities throughout the six-county Greater Boston area. Don't see your town? Call (617) 958-8599 — if we cover it, we'll tell you; if we don't, we'll say so.